Industry
Lead Generation
Direct-response lead-gen programmes live or die by inbox rate. Whether you are running lender comparison, insurance quotes, home services or high-ticket B2C, the sending infrastructure is the acquisition channel.
Challenges
- List quality varies dramatically across sources and offers
- TCPA, CAN-SPAM and equivalent regulations impose per-recipient constraints
- Complaint rates in the vertical hover near the acceptance threshold
- Bounce management directly affects unit economics
Our approach
- Per-source, per-offer IP isolation
- Aggressive suppression of low-quality lead sources upstream of the send
- Bounce classification tied back to the source for supplier scoring
- Continuous complaint monitoring with immediate remediation triggers
Deliverability recommendations
- Score lead sources by complaint rate weekly; deprecate sources above 0.3%
- Enforce list-unsubscribe headers on every outbound
- Aggressive re-engagement suppression at 90 days
Example engagements
- US lender-comparison operator: audit of nine lead suppliers found two producing 61% of complaints; suppression of those two lifted Gmail inbox rate 14 points.
Examples are anonymised. Named references available under mutual NDA.
Questions
Do you accept purchased data?
No. Only permissioned, first-party or explicitly-opted-in lists. Purchased data is outside our AUP.
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